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Propane Emergencies


Energy Partners HOTLINE: 1-888-523-1000If you smell propane in your home, shop, office or other enclosed space, follow these precautions:

  • DO get everybody out of the building and away from nearby areas
  • DO NOT attempt to find the leak
  • DO NOT attempt to repair your appliance or light your pilot light
  • DO NOT turn on or off light switches inside your building
  • DO NOT use a telephone inside the building or nearby areas
  • DO NOT light matches anywhere inside or near the building
  • DO attempt to shut off the valves at the tank
  • DO call both Energy Partners and the fire department for help from a telephone away from the home and nearby area



Download Safety Flier



Download the Emergency Propane Shut-off Diagram