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- Have your heating system, water heater, and any other gas, oil, or coal burning appliances serviced by a qualified technician every year.
- Seek prompt medical attention if you suspect carbon monoxide poisoning. Symptoms may include eye irritation, headaches, dizziness and/or drowsiness.
- Consider installing a battery operated carbon monoxide detector (or two) to alert you to the presence of carbon monoxide. A good rule of thumb is to change the batteries in the spring and fall when you change your clocks for daylight savings. If the alarm goes off, leave your home immediately and call 911.
- Keep household and commercial appliances in good repair. Improperly vented appliances can lead to carbon monoxide poisoning.
- Don’t use a generator, charcoal grill, camp stove, or other gasoline or charcoal-burning device inside your home, basement, or garage.
- Don’t run a vehicle inside a garage attached to your home, even if the door is open.
- Don’t use a gas stove to heat the house.
- Don’t use a pressure washer, generator, or any gasoline-powered engine less than 20 feet from any window, door or vent.
Snow & Ice
- Keep snow and ice from accumulating on regulators, piping, tubing and valves, as it can cause damage and even result in a gas leak. Regulator vents must be kept clear of snow and ice to work properly.
- When removing snow, exercise caution to prevent damaging the equipment. We encourage you to use a broom instead of a shovel when clearing snow and ice.
- Please remove as much snow as possible from walkways and the immediate area surrounding your tank. This provides our drivers with safe access to the tank. If the conditions of your tank are marginal, you may be charged a “chain up” fee, or forgo your delivery if the truck cannot safely access the tank.
- If you plow your driveway, please note that our trucks need at least 10 feet of operating space and turn around areas need to be at least 40 feet in diameter.
- Please do not shovel snow onto propane tanks, regulators, valves, piping or tubing on the outside of buildings. The weight of the snow could damage the equipment.
- Appliance vents, chimneys and flues must be kept clear of snow and ice so they can vent properly. This is especially critical on the roofs of mobile homes.